We see it all day, every day during our appointments – people who are beyond frustrated that they purchased a temporary asphalt roof 8 – 15 years ago that came with a 30/40/50 or lifetime warranty, only to find it failing decades earlier. We beg you to please read the warranty in full before you commit.
One of the largest temporary asphalt roofing company’s warranty was recently extended to a “LIMITED LIFETIME WARRANTY”. Granted, from what I know, every warranty on a product of any kind today is “limited”. But not by as much as we see from manufacturers of asphalt roofing. In this particular warranty, in addition to being a pro-rated warranty (diminishing value every year), we see the following verbiage:
Failure to Seal/Blow-offs/Wind Damage: Coverage lasts for 15 years if lifetime shingles are installed on your roof. If other shingles are installed on your roof, coverage lasts for 5 years.
Algae Discoloration: All lifetime shingles are warranted against algae discoloration for 10 years.
It’s upsetting to us that in the same sentence, this major manufacturer uses “coverage lasts for 15 years” and “lifetime” in the same sentence. It turns out that manufacturing defects are covered for the long term and that’s about it. And most of us know that if there’s a manufacturing defect, it will usually become visible very early in the life of a product, if they ever do. The major temporary asphalt shingle manufacturers know that, thus offering you a “lifetime warranty.” They have little to lose because what they fail to cover are the things that usually happen.
As you read asphalt manufacturer’s warranties even further, you’ll find even more exclusions in the warranties. It makes us wonder how asphalt manufacturers get away with what they do. Then we remember that petroleum (aka oil) is a key component of asphalt shingles. Once again, we don’t get a fair shake from the oil companies which is unsettling.
Buyers…please beware, and read warranties for your own protection. Then read the warranties for our products. A night and day difference, I promise!
